I am always extremely impressed with the excellent care they take of my BMW. They have the highest standards for their service of any organization i have dealt with. I travel 3 hours to get my car serviced by them. Each time i have been there, their employees go out of their way to treat you like a guest in their home. This doesn't just happen. It signals to me they have a MISSION that they collaboratively believe in and work towards. I will be a life long customer. - Jan L.
Alex made the entire transaction effortless and efficient. He proved to be the consummate professional, and demonstrated a depth of knowledge and professionalism that was as impressive as it was effective. Thanks to him, the entire process was smooth and perfect, and I cannot wait to become a repeat customer in the future. - James K.
From the first moment we walked into Burdick BMW, Matthew Scott made us feel "right at home". We were greeted politely, offered refreshments, and immediately felt comfortable in what is normally a stressful environment. We had shopped multiple other luxury car dealerships and were not treated in this manner. When we finally selected the vehicle we wanted we initiated the negotiation process, which was not as high-pressure as I am used to.
Kevin Godkin is the best sales Advisor I have ever had...He went above and beyond to make sure that I am pleased with my new BMW, he in extremely knowledgeable with all models' specifications and options, he gave me a lot of valid points that helped me decide what car to choose. To be honest, when I looked for a car to buy, I was not thinking to only stick with BMW, but his prompt response to every single question I had, and his enthusiasm to get me the best out of my BMW were of great influence on me deciding to buy BMW and not other brands. IF I would rate him I would give him a 100 out of 10.
Dan (Nye) and Joe (Iannotta) did an OUTSTANDING job with my purchase… I HIGHLY recommend both of them to anyone looking for a BMW. Thank you so much for everything you guys have done.Not only did I get great service at Burdick BMW- at a final price which you (Chris Burkhart) predicted accurately and almost brand new loaner. But, when I got home I noticed a very thoughtful goody bag from Burdick BMW. Thank you for a very pleasant and stress-less experience.