Customer Testimonials

Not only did we buy one BMW, but two! We love the people we have met there, especially Alex Mincolla our salesman, as well as Barb and Frank who handle the service of our cars. I recommended Burdick to my mom and she bought a car there too! 

-Geoff C.

 

I've had nice experiences with their service center staff. Recently, some tail lights went out in my 228i and I needed a fast repair. They were able to squeeze in an appointment promptly and get things fixed. They even finished it ahead of schedule. While I'm a bit disappointed that the light assembly failed so soon in the car, the warranty repair worked well enough. 

- Jeff R.

 

I was at Burdick for service not planning to purchase a new BMW. While waiting for my car I looked at new cars outside. Aaron Roth didn't hesitate to go outside in the bad CNY weather to show me cars. I was impressed with his knowledge and helpfulness so asked for his card. When ready to purchase either a Mercedes or BMW I remembered Aaron and came back to Burdick. Great salesperson! 

-Jeannie

 

The most polite and competent people I ever dealt with. Great to deal with.

-Mark T.


Just purchased an M240i, this is my second purchase from this dealer. I came back because of the excellent service that the dealership has provided me. Alex has been very helpful throughout the process explaining each detail of the car and the additional service options available to me at the time of purchase. Delivery was smooth and as promised, and Alex continues to work with me to make sure that I understand how to make the most of my new car as we get to know each other! Thank you, Alex and the entire Burdick BMW team!

-Tom C.

 

I was in the market for a new car as my lease was coming due, so my wife and I stopped into Burdick BMW to test drive a couple cars. It was no longer than 30 seconds before we were approached by a salesman, Aaron Roth. From the moment we started talking, I could tell he was not your typical salesman and this was not going to be your typical car buying experience. He collected all the information he needed from me, listened to what cars I was interested in, and we were test driving in minutes. Being a car guy, I had 1001 questions, and I was astounded how prepared Arron was to answer them. There was no, "let me look that up". He knew everything. It wasn't just his knowledge, but his personality that really impressed me. Okay, so did the 5 series we test drove, but really, these guys at Burdick BMW are leaps and bounds above the rest. It seemed like every morning I'd get a quick e-mail from Aaron just to catch up and see if I had any questions. He never once pressured me and I never got an uncomfortable feeling. He was VERY easy to work with, always accessible, and most importantly, I never felt like I was being a bother. A quality dealership is hard to find these days, but if you decide on giving Burdick BMW a chance, you will not be disappointed. A++++++++

-Mark S.


I have always had a great experience at Burdick BMW. Thank you very much.

-Jordan K.



I stopped in to do a quick test drive just to rule a BMW SUV out because I had another SUV in mind to replace my vehicle which had been totaled in an accident. The sales manager and person were great about doing a quick test drive and getting some numbers together within the 30 minute window I had that Saturday. They followed up with a call Monday morning and I decided to go with the BMW. I liked the car a lot and my sales guy Nathan K. was great-not pushy at all and very professional and helpful. I highly recommend this dealer based on how easy they made the buying process!

-Isabelle R.